Agreement · MA-051
Cooling & HVAC · Master
Your fleet ⇄ ThermoFix Mobile · Active · 2024-09-25 → 2026-09-25
Commercial terms
Per-vehicle
$24 coolant + A/C checkFixed price
Pressure test
IncludedCooling-system pressure protocol
Markup limit
No surchargesFlat-rate agreement
Settlement
same-day · approved / recorded
Service levels
Response SLA✓
target ≤ 30 min · actual 22 min avg
Turnaround SLA✓
target ≤ 45 min / veh · actual 31 min avg
Quality (rework)✓
target < 2% · actual 1.4%
Escalation
Approval threshold
Rate change request → fleet manager
Rate ceiling
Flat — no surge
Exception trigger
Coolant leak recurrence · rework > 2%
Fallback
No fallback supplier ingested — add one and an outage routes to manual dispatch instead of an approved backup.
Warranty
No warranty programs ingested — add coverage and recoveries route to OEM instead of clearing.
Evidence
Photos
Before + after required
Technician signature
Digital, on completion
Geo confirmation
On-site geotag matched
Parts invoice
Itemized, line-level
Completion proof
Pipeline-verified close-out