Agreement · MA-022
Preventive Maintenance · Master
Your fleet ⇄ FleetCare PM · Renewal due · 2022-11-30 → 2026-05-15
Commercial terms
DOT inspection
$920 / month12-vehicle annual block
PM retainer
$4,800 / month60-vehicle program
Markup limit
CPI-indexed escalatorCapped at 4% / year
Settlement
net-30 · approved / recorded
Service levels
Defect response✓
target ≤ 30 min · actual 12 min avg
Schedule adherence SLA✓
target 100% on-interval · actual 99.7%
Bay access SLA✓
target 24/7 · actual 24/7
Escalation
Rate ceiling
CPI + 0% override
Approval threshold
Renewal rate delta > 5% → fleet manager
Exception trigger
Missed inspection · failed DOT check
Fallback
No fallback supplier ingested — add one and an outage routes to manual dispatch instead of an approved backup.
Warranty
No warranty programs ingested — add coverage and recoveries route to OEM instead of clearing.
Evidence
Photos
Before + after required
Technician signature
Digital, on completion
Geo confirmation
On-site geotag matched
Parts invoice
Itemized, line-level
Completion proof
Pipeline-verified close-out